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Sprinklr Insights
Social Listening
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Topics

Topics

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(3)

Introduction to Listening Topics

With Listening Topics, you can listen and explore the talks happening around the world to get more insightful and granular data associated with the conversations.Listening Topics helps to ingest data into the Sprinklr platform from various social, web & traditional sources. It can contain querie

Topics Types

Listening Topics

Social Listening

Knowledge Base Article

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Topics

How to access Topics? (Navigation and required permissions)

In this article, you will learn how to access Topics and what permissions are required to access Topics.To access TopicsClick the New Tab icon. Under Sprinklr Insights, click Topics under Listen. Clicking Topics will take you to the Topic Record Manager window from where you can view the list of top

Knowledge Base Article

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Topics

Knowhow before creating Listening Topic: Terms and definitions

Before creating a Topic, get familiar with all the terms and descriptions related to Topics.Topics are the fundamental units to listen to within Sprinklr. They are composed of queries, constructed with keywords or Keyword Lists, boolean operators, filters, and sources.You can add the created topics

Topics Terms and Description

Listening Topics

Knowledge Base Article

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Topics

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