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Topics

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How to access Topics? (Navigation and required permissions)

In this article, you will learn how to access Topics and what permissions are required to access Topics.To access TopicsClick the New Tab icon. Under Sprinklr Insights, click Topics under Listen. Clicking Topics will take you to the Topic Record Manager window from where you can view the list of top

Knowledge Base Article

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Topics

Introduction to Listening Topics

With Listening Topics, you can listen and explore the talks happening around the world to get more insightful and granular data associated with the conversations.Listening Topics helps to ingest data into the Sprinklr platform from various social, web & traditional sources. It can contain querie

Topics Types

Listening Topics

Social Listening

Knowledge Base Article

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Topics

Knowhow before creating Listening Topic: Terms and definitions

Before creating a Topic, get familiar with all the terms and descriptions related to Topics.Topics are the fundamental units to listen to within Sprinklr. They are composed of queries, constructed with keywords or Keyword Lists, boolean operators, filters, and sources.You can add the created topics

Topics Terms and Description

Listening Topics

Knowledge Base Article

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Topics

Getting Started with Sprinklr Insights

Reference Guide for Sprinklr Insights

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Customer Feedback Management

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What is Social Listening?

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Topics

Crisis Management

Use Case Hub (Archive)

AI Enrichments

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Advanced Entities & Settings in Listening

Onboarding Module

Web Sources

Boolean Queries & Operators

Twitter Trending Topics

Where to find Social Listening?

Themes

Use Case Hub

Smart Insights

Traditional Sources

Entities

Keyword Lists

Smart Theme Explorer

FAQs

Dashboards

Listening Dashboards

Alerts

Social Listening Sources

Metrics & Dimensions

Instagram Hashtag Management

Alerts

Youtube Keywords Manager

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Media Monitoring & Analytics

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