Automation in publishing

Articles

(6)
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Request Source in Outbound Message Conditions

When creating outbound rules, users can use Request Source to set custom fields, tags, or campaigns based on the source of messages or to force a mandatory approval path for messages coming from widgets. Request Source is just a condition in the rule engine with respect to outbound messages.Rule Cre

Request Source in Outbound Message Conditions

Request Source

Outbound Message

Request Source in Outbound Message

Knowledge Base Article

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Automation in publishing

SH
Restrict Users from Publishing an Asset that Is Going to Expire

Sprinklr's rule engine allows you to configure rules that can halt the publishing of outbound content from some or all of your social accounts. Rules that stop publishing can be used as part of your crisis management strategy to stop scheduled messages from being published or prevent the publishing

automation

Kill Switch

Outbound Message

stop publishing

+1

Knowledge Base Article

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Automation in publishing

SH
Integrate Custom Translators in Sprinklr​

​Sprinklr provides you with the ability to integrate external translation tools with the freedom of translational customizations. ​You can auto-translate customers' messages (inbound as well as outbound) to communicate with customers in their native languages.In the Engagement Dashboards, you c

Integrate Custom Translators in Sprinklr

Custom Translators in Sprinklr

Knowledge Base Article

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Automation in publishing

SH
Configure Rules to Stop Publishing

Sprinklr's rule engine allows you to configure rules that can halt the publishing of outbound content from some or all of your social accounts. Rules that stop publishing can be used as part of your crisis management strategy to stop scheduled messages from being published or prevent the publishing

module:rule-engine

automation

Kill Switch

Outbound Message

+3

Knowledge Base Article

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Automation in publishing

SH
Configure Rules to Auto-Respond to Messages

Users can now configure Inbound and Queue Rules with the action to auto-respond to accounts you have received the message from. Using this rule, you can immediately respond to customers who engage with your social media accounts at any time. These can be used to send auto-responses for non-business

module:rule-engine

automation

Outbound Message

product:engagement

+2

Knowledge Base Article

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Automation in publishing

SH
Highlight Non-Compliant Keywords

You may want non-compliant words to be highlighted while creating the posts, rather than check it once it is published/submitted for approval. Sprinklr provides the ability to highlight if the content includes any word from a predeveloped keyword list when they are typed out. This will increase effi

Smart Approval

Smart Approvals

Knowledge Base Article

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Automation in publishing

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Sprinklr Social Glossary

Channels

Digital Asset Manager

Publishing

Editorial Calendar

Getting started with publishing

Automation in publishing

Approval workflows

Leverage AI in publishing

Advanced capabilities

Know More

Web Analytics

Engagement

Governance

Rule Engine

Reporting

Link in Bio

Distributed

Display

User Generated Content

Advocacy