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Sprinklr Service
Overview
Inbound VoiceOutbound VoiceSocial Customer ServiceLive Chat SupportCommunitiesConversational AI PlatformConversational IVRKnowledge Base SoftwareUnified Agent DesktopAgent AssistOmnichannel RoutingAI-Powered Quality ManagementSupervisor ConsoleConversational AnalyticsWorkforce ManagementReporting and AnalyticsOmnichannel SurveysGuided WorkflowsService Command Center - Unified-CXM
Getting Started
Learn how to set up your social accounts and start engaging with your customers using Sprinklr Social
Setup - Sprinklr Social Operations
Once you are aware of the standard blueprint setup, it is very easy to get started with setting up your social operations
Advanced Capabilities
Once you are done setting up your dashboards, accounts and users, you can enhance your social strategy by leveraging some advanced capabilities. Let’s quickly get you started with the following
Next Steps
After getting the basic setup done, you can enhance your productivity by learning advanced configuration about different modules and products in Sprinklr Social.
Reference Guide for Sprinklr Social
Getting Started with Sprinklr Social
Sprinklr Social Glossary
Channels
Digital Asset Manager
Publishing
Engagement
Governance
Rule Engine
Reporting
Link in Bio
Distributed
Display
User Generated Content
Advocacy