Manage Facebook accounts

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Re-Add Facebook Page In Sprinklr

Re-adding Facebook Page will allow you to re-authenticate the Facebook Business Manager account in Sprinklr. This will help in cases such as when auth token expires due to password change and in cases when your account gets deactivated (reasons detailed out in this article).This article will guide y

Knowledge Base Article

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Manage Facebook accounts

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Add Multiple Page Administrators with Multiple Authorization Tokens

Multiple authorization tokens allow you to add multiple users to be recognized as the Facebook page administrator within the Sprinklr platform. The facebook page account will stay active even in cases wherein one admin’s account gets deactivated due to multiple reasons (reasons detailed out in this

Knowledge Base Article

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Manage Facebook accounts

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Facebook Messenger Configuration

Sprinklr lets you configure the Welcome Screen and Persistent Menu for Facebook Messenger, allowing you to trigger automatic templated interactions with customers through a menu option in Facebook Messenger. The article states steps to set up a persistent menu for facebook messenger.Configure Facebo

Knowledge Base Article

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Manage Facebook accounts

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Update Facebook Account Cover Photo

Adding a cover photo for your account can help you introduce your brand to the users and also increase the account's credibility. This article guides you on steps to update one or more Facebook account's cover photos at the same time using sprinklr.StepsFrom the Accounts screen within your

Knowledge Base Article

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Manage Facebook accounts

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Facebook Account Deactivation Reasons

Sprinklr displays the specific reason for your disconnections whenever possible. This article lists down the most common errors we receive from Facebook, along with recommendations to avoid them in the future.​Facebook Password/Security AlertThis is the most common reason that Facebook accounts get

Knowledge Base Article

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Manage Facebook accounts

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Sprinklr Social Glossary

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