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Articles

(6)

Create a Telegram Column

After the Telegram Bot account is added in Sprinklr, you will be able to pull in all your native conversations and reply on the same. In the Engagement Dashboard, Sprinklr offers different column types for Telegram that can be added to the dashboard.Before You BeginBefore you can add the Telegram co

Create a Telegram Column

Knowledge Base Article

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Filter Group Message for Telegram

In this article, you will learn about how to filter out group messages in Engagement Columns. Similarly, you filter the group message within the Rule Engine. To Filter Group Message in Engagement Columns Click the New Tab icon . Under the Sprinklr Social tab, cl

Knowledge Base Article

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Add a Telegram Account

Telegram is a cross-platform, cloud-based instant messaging software and application service. Once Telegram has been enabled in your environment, you can add your Telegram Bot account on Sprinklr just like other accounts.

Add a Telegram Account

Add a Telegram Bot Account

Knowledge Base Article

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Publish to Telegram

Foster a community of fans and followers with brand managed Channels and Groups on Telegram. You can now use Sprinklr to reach your followers directly by broadcasting messages on brand managed Telegram channels that will notify the subscribers. Gain more direct access to customers and foster a loyal

Telegram Channels and Groups

Knowledge Base Article

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Telegram capabilities and limitations

This article will help you get familiar with all capabilities and limitations of the Telegram channel. Telegram is a cross-platform, cloud-based IM (instant messaging) service, that provides end-to-end encrypted chats and VOIP calls. To utilize the Telegram channel to its maximum potential in Sprink

Telegram Capabilities and Limitations

Telegram Limitations

Telegram Capabilities

Knowledge Base Article

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Telegram Channels and Groups

PersonaPublishing & Engagement AgentsCommunity ManagerSocial Media ManagerUse CaseMonitor / listen to what is being discussed in the Telegram Group, at minimum the Telegram Group.Analyze the message within the Telegram group, and derive sentiments (positive, natural, negative) out of the same. L

Telegram Channels and Groups

Knowledge Base Article

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