Using Topics

Articles

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How to set up and use Topic Purpose?

In the following article, we will discuss the significance of the Topic Purpose and how they are integrated with the Sprinklr Insights Value Realization dashboard. Topics is a basic entity under Sprinklr Insights. Both topics, as well as themes, are categorized based on their purpose. This is a pre-

Knowledge Base Article

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Using Topics

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How to use Topics in dashboards?

Topics act as a source to input and run various analyses on the fetched mentions and get granular actionable insights.Steps to add Topic on the dashboards using Topic NameOpen the dashboard in which you want to add a Topic or create a new dashboard.Inside the dashboard or widget filter, apply Topic

Knowledge Base Article

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Using Topics

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How to set up and use Topic Tags?

Topic tags enable the collective action of categorizing similar topics based on their use cases. Applying multiple tags to a Topic provides added benefits over Topic Groups.​Topic Tags allow users to categorize Topics into specific categories, offering sorting and methods for Topic addition. In Soci

Topic Tag

Topic Tags

tag

tags

Knowledge Base Article

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Using Topics

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How to set up and use Topic Groups?

Using topic groups, you can categorize topics together based on their similarities and use cases to perform collective actions.Topic Groups allow users to organize Topics into specific categories, offering customizable methods of Topic arrangement. In Social Listening, you can filter by the Topic Gr

Knowledge Base Article

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Using Topics

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