Workflows Overview

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Setting Up Salesforce Outbound Message Event Workflow in CFM

This guide provides step-by-step instructions for setting up a Salesforce Outbound Message Event Workflow in CFM. The event triggers when an outbound message is received and the specified flow conditions in Salesforce are met. Introduction to Salesforce Outbound Message Event The Salesforce Outbound

Knowledge Base Article

Getting Started with Sprinklr Insights

Reference Guide for Sprinklr Insights

Sprinklr Insights Glossary

Customer Feedback Management

Introduction to Survey Analytics

Quotas

Partial Response

Survey Settings

Quarantine Rules

Auto Detection

Translations

Workflows Overview

Types of Distribution

Hierarchical Reporting

Basics Builder

Survey Response Quality Detection

Question Types

Distribution Basics

Introduction to Customer Feedback Management

Website and In-App Surveys

Logic Flow Chart

Survey Styling and Rich Media

AI + Survey Builder

Omnichannel Survey Distribution

Text and Graphic

Survey Review

Social Listening

Media Monitoring & Analytics

Product Insights

Location Insights

Audience Insights

Competitive Insights & Benchmarking

Visual Insights

Conversation Insights

AI Studio

Alerts

Reporting & Analytics

Data Sources & Channels

Sprinklr AI+