Benchmarking Dashboards

Getting Started with Benchmarking Dashboards

Standard Benchmarking Dashboards

Custom Benchmarking Dashboards

Articles

(7)
RS
Understanding the Trends: Executive Strategy

Struggling to understand the Trend widgets? Don’t worry!   ​Executive Strategy   ⬆ Comments Trend, ⬇ Follower Count Trend, ⬆ Post Volume Trend -> Possibility of Executive Reputation Impact  If you notice a surge in negative comments, a drop in follower count, and an increase in post volume for yo

Knowledge Base Article

 • 

Benchmarking Dashboards

RS
Understanding the Trends: Content Strategy

Struggling to understand the Trend widgets? Don’t worry!   Content Strategy  ⬆ Post Volume Trend, ⬇ Post Average Engagement Trend -> Possibility of Content Overload Seeing a significant increase in post volume while observing a decrease in average engagement might indicate content overload. You m

Knowledge Base Article

 • 

Benchmarking Dashboards

RS
Understanding the Trends: Care Strategy

Struggling to understand the Trend widgets? Don’t worry!   ​Care Strategy   ⬆ Time Trend, ⬆ Fan Messages Trend -> Possibility of Unanswered Queries Backlash  Observing a prolonged increase in response time alongside a rise in fan messages for your brand compared to competitors might lead to unan

Knowledge Base Article

 • 

Benchmarking Dashboards

SH
Standard dashboards in Benchmarking

In this article, you will get familiar with all the standard dashboards available in Benchmarking. A standard dashboard comes as a pre-built dashboard that will have a number of pre-added widgets corresponding to specific use cases. In Benchmarking, there are 10 use case-based standard dashboards th

Benchmarking

Knowledge Base Article

 • 

Benchmarking Dashboards

RS
Understanding the Trends: Voice of Fan/ Brand-Audience Relationship Strategy

Struggling to understand the Trend widgets? Don’t worry!   ​Voice of Fan / Brand-Audience Relationship   ⬇ Volume of Published Messages Trend, ⬇ Post Average Engagement Trend -> Possibility of Audience Disengagement Alarm  If you notice a continuous decline in the volume of published messages cou

Knowledge Base Article

 • 

Benchmarking Dashboards

SH
Benchmarking standard dashboards (navigation + required permissions)

In this article, you will learn how to navigate to Benchmarking standard dashboards and the required permission to access them.To access the standard dashboardsClick the New Tab icon. Under Sprinklr Insights, click Benchmarking Dashboards within Learn. You will be taken to the Benchmarking Dashboard

standard dashboard

Knowledge Base Article

 • 

Benchmarking Dashboards

SH
Get familiar with options to manage your Benchmarking dashboards

The Benchmarking Dashboards homepage will allow you to quickly access your Benchmarking dashboards and folders.We have revamped the Benchmarking Dashboards homepage in order to make it more intuitive and simplified for users. You can quickly access the dashboards and perform basic actions right from

Benchmarking

Knowledge Base Article

 • 

Benchmarking Dashboards

Getting Started with Sprinklr Insights

Reference Guide for Sprinklr Insights

Sprinklr Insights Glossary

Customer Feedback Management

Social Listening

Media Monitoring & Analytics

Product Insights

Location Insights

Audience Insights

Competitive Insights & Benchmarking

Sources in Benchmarking

Standard Dashboards in Benchmarking

Benchmarking FAQs

What is Benchmarking?

Entities

How to Add Brands?

Where to find Benchmarking?

Advanced Concepts

Benchmarking Dashboards

How to bulk import brands?

Benchmarking Glossary

Permissions required for Benchmarking module

Import an existing account in Benchmarking

Data Sources

Alerts in Benchmarking

Visual Insights

Conversation Insights

AI Studio

Alerts

Reporting & Analytics

Data Sources & Channels

Sprinklr AI+