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Integration Guides
Guides for other supported Integrations

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Data Onboarding Using FTP

Marketers have a high volume of customer data that is difficult to manage and integrate for their customer experience efforts. Sprinklr offers secure and scalable data onboarding using one-time FTP configuration to import any amount of data. For recurring uploads, automation can be set up to push th

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Importing Profiles

Data Onboarding Using FTP

FTP

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Knowledge Base Article

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Integration Guides

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Create and Manage Webhook Subscription in Sprinklr

A webhook (also called a web callback or HTTP push API) enables third-party services to send real-time updates to your app. Updates are triggered by some event that occurs and the data is delivered to you immediately as it happens. When you receive the request, you handle it with some custom logic,

experience:space

Integrations

Manage Webhook Subscription

Create Webhook Subscription

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Knowledge Base Article

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Platform Modules

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API to check visibility criteria for Sprinklr Live Chat

You can control the visibility of the Sprinklr Live Chat depending upon three conditions - Business Hours, Pending Cases in the Queue, and Agent's Availability.You can use this SDK to check the availability of the live chat widget based on the visibility configuration in the Live Chat builder. You c

Knowledge Base Article

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APIs

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Sprinklr Service On ServiceNow v2

With an AI-powered, bi-directional integration to ServiceNow, your social team and care agents can use their system of record to provide omnichannel engagement and support to customers and prospects, with a complete picture of the customer’s experience. This will reduce agent costs by leveraging you

Knowledge Base Article

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Integration Guides

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Bynder DAM Integration

You can fetch approved assets from Bynder through Sprinklr’s Asset Manager. This integration will allow the Sprinklr user to have Bynder in Sprinklr Media Uploader UI and search for the relevant assets. Bynder is a centralized Digital Asset Management Solution, and if the asset is present in Bynder,

Bynder Asset Manager

Bynder DAM Integration

Knowledge Base Article

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Integration Guides

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Google Drive DAM Integration

Learn how to integrate Google Drive with Sprinklr's Digital Asset Management (DAM) system in this integration guide. Click to know more!

Knowledge Base Article

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Integration Guides

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JIRA Integration

OverviewThe Jira Connector connects Jira and Sprinklr to streamline collaboration and enhance workflow efficiency. This article provides an overview of the connector's capabilities, benefits, and implementation process. The Jira—Sprinklr Connector offers several key features that facilitate seamless

Knowledge Base Article

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Integration Guides

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Smart Audience Engine overview

Understand your audience and personalize each interaction to deliver a great customer experience. As consumers evolve on their journey with the brand, the brand should be reaching them with personalized advertising messages all along the way. To do this effectively, one needs to integrate the var

Smart Audience Engine

Basics

Knowledge Base Article

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Integration Guides

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Connect with Google Data Studio

You can add Sprinklr as a data source in Data Studio to create data visualization reports. Sprinklr's built-in data connector will allow you to access out-of-the-box dashboards powered by Sprinklr to gain insights from across your brand’s social accounts to understand the full impact of your gl

Connect Sprinklr to Data Studio

Google Data Studio

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Knowledge Base Article

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Integration Guides

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Set URL Shortener as Part of Publishing Rule

Overview Sprinklr allows you to create a URL shortener, then create a rule in Publishing that would add the selected shortener when the conditions identified in the rule are met. This shortener is added by default in the publishing window, if conditions are the same as the

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Knowledge Base Article

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Integration Guides

For Standard and Custom Entities

Core Components

Governance

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Adobe

Microsoft

AppsFlyer

Google

Integration Guides

Bazaarvoice

PowerReviews

Discourse Forums

Data Connectors

Google Analytics

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URL Shortners

WordPress

Haptik

Bitly

Getty

Trustpilot

Marketplace Upgradation Documents

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Integration Studio

Configure an Extension in Sprinklr

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Computer Telephony Integration (CTI)

Sprinklr Accessibility and Compatibility Features

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