SSO

Articles

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OpenID Connect SSO

What is SSO?Single Sign-On capability provides the end users an easier way to login compared to the email/password login method. Users can log in to the Sprinklr platform via their company’s enterprise login only, with just a click. For example, for a user, who is logged into their brand’s employee

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Common Errors & FAQs about SSO

Clear your doubts and avoid confusion with the answers of some common mistakes and FAQs about SSO in this article. If you want to understand what Single Sign On is, you can refer to this article for more details.Common ErrorsUser not found in our system / User not provisioned: This means that the cl

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Configuration Steps for SSO on Sprinklr platform

Once you are done with the basic understanding and gathering necessary details for setting up SSO in your environment, you can proceed with the configuration of SSO on the platform.After receiving all the necessary details necessary from the Identity Provider, you can proceed with the SSO setup on t

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How to Resolve Issue: Password change failed!

While resetting the password you may get an error message: This password has previously appeared in a data breach and should never be used. This happens as a result of the validation with Sprinklr password policy at the partner level(details: https://sprinklr.atlassian.net/browse/SPACE-85633), along

Knowledge Base Article

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Information to be shared from Sprinklr to customer for SSO

Before configuring SSO on the Sprinklr platform, there are some steps that need to be performed on the Identity Provider side for beginning the process. The steps to obtain the information needed to be shared with the client from Sprinklr for setting up SSO details on the IDP end are mentioned in th

Knowledge Base Article

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How does Single Sign On Work?

SSO, or Single Sign On capability, allows you to login easily into Sprinklr. We have already covered what it is and why it is relevant in this article. Here, in this article, we will cover details on how this capability works and what are the key elements behind its working. ​How SSO works?There are

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Single Sign-On

What is SSO?Single Sign-On capability provides the end users an easier way to login compared to the email/password login method. Users can log in to the Sprinklr platform via their company’s enterprise login only, with just a click. For example, for a Microsoft user, who is logged into the Microsoft

Knowledge Base Article

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Customer Information Required for SSO Setup

Before starting the configuration of SSO setup on the platform, there are some details that need to be sent from the Identity Provider’s end. Based on these details, the fields would be set on the platform UI to set up SSO for the client. Follow this article for information about the details that ne

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Use Screener Form for Streamlined Onboarding

The Screener Form is a user onboarding feature that streamlines the process of gathering user details and assigning relevant roles and permissions upon signing in through Single Sign-On (SSO). It simplifies the user onboarding experience, ensuring accurate role assignment and personalized access to

Screener Form

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Export Metadata for SSO Configuration

Export Meta Data - this feature gives the capability to download metadata files in XML format from the platform which contains information of​:1. Sprinklr Entity Id (Issuer Name) ​2. Sprinklr Public Key Certificate ​3. Sprinklr Assertion Consumer Service URL ​This feature helps in reducing manual ef

Knowledge Base Article

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SSO

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Sprinklr Social Glossary

Channels

Digital Asset Manager

Publishing

Engagement

Governance

User Management

Account Management

Queue Management

SSO & User auto provisioning

Macro

Custom Fields

Tags

URL Shorteners

Configurator

Others

Rule Engine

Reporting

Link in Bio

Distributed

Display

User Generated Content

Advocacy