Advanced Entities & Settings in Listening

Articles

(14)
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Scheduled Exports

Use Sprinklr's Scheduled Exports to set up automated exports of your Listening and other reporting dashboards.Sprinklr’s Scheduled Exports allows you to set up automated as well as customizable exports of your Listening, Benchmarking, and other reporting dashboards to keep your team informed. Y

Scheduled Exports

Knowledge Base Article

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Advanced Entities & Settings in Listening

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Target Metrics

Within Social Listening, Benchmarking, Reporting, and Ads Reporting, you can designate Target Metrics which will be displayed on a widget graph alongside the actual metrics. Target Metrics allow you to compare the actual performance of a metric against a pre-set goal. It also helps you set targets a

Knowledge Base Article

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Advanced Entities & Settings in Listening

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Explore Lens

In Social Listening, you can create Explore Lenses, which are dashboard-based overlays. You can apply these Explore Lenses to a Listening widget and view data from the specified widget visualized in the widgets of the applied lens. You can use Explore Lenses to gain a quick understanding of the data

Explore Lens

Knowledge Base Article

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Advanced Entities & Settings in Listening

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Listening Domains Lists

Organize your source management with Sprinklr's Domain Lists by focussing on valuable insights from the relevant websites with just a few clicks.Sprinklr's Domain List feature aids marketers and businesses that are looking to streamline their online listening and content management strateg

listening domains lists

Knowledge Base Article

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Advanced Entities & Settings in Listening

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Get familiar with entities available in Listening Settings

Learn how to access Listening Settings and get familiar with the functionalities available there.​In this guide, you will walk through the basics of the Settings menu of the Social Listening module, including how to access Listening Settings from the navigation menu and the available entities under

Knowledge Base Article

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Advanced Entities & Settings in Listening

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Add Annotations on graphs in Listening dashboards

Annotations give you the ability to add annotations to certain charts. They are attached to the dates themselves, so can only be seen in a graph or chart where Date is the primary dimension. Once created, the annotation will appear as a small box on the graph that expands when hovered over. To acces

Knowledge Base Article

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Advanced Entities & Settings in Listening

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Visual Listening Governance in Listening

Revolutionize your brand monitoring with Sprinklr's Visual Listening Governance, providing a bird's-eye view of your brand's logos and their usage across various topics, saving you time and boosting efficiency.Sprinklr's Visual Listening Governance is a comprehensive solution to

Knowledge Base Article

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Advanced Entities & Settings in Listening

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Listening Blocklist

Within Social Listening, you can categorize User Profile Lists, Sources, and Keyword Lists/keywords to be excluded items from a Listening Topic search throughout the customer environment such as items including profanity.While blocklists can be used to omit profanity, a key use of blacklists is to l

Knowledge Base Article

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Advanced Entities & Settings in Listening

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Listening Content Links

OverviewWithin Listening, you can create lists of Content Links to use in Listening Insights. With these Content Links, you can easily filter and route messages based on the links used in the body of a message. i.e., if you add www.evoltobor.com to a Content Link, you can filter out all messages sou

Knowledge Base Article

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Advanced Entities & Settings in Listening

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Build Custom Metrics in Sprinklr Insights

Learn how to create Custom Metrics & leverage them in reporting to achieve desired use cases.Custom Metrics allows you to create your own derived metrics using standard reporting metrics. These custom metrics can be used to collect and analyze data that reporting does not track automatically. Cu

Knowledge Base Article

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Advanced Entities & Settings in Listening

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