Getting started with publishing

Articles

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Expired URL Shortner

IntroductionThere has been a recurring issue with publishing failures due to hitting the monthly API usage limit for Bitly URL shorteners. Multiple cases have been reported where posts, comments, and replies failed because Bitly’s rate limits were exceeded. While the immediate solution has been to a

Knowledge Base Article

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Getting started with publishing

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Create a Message using Advanced Publisher

Within the Sprinklr platform, you can access the Advanced publisher to create a Message. You can create, plan and publish content on different social and non-social channels using the Advanced Publisher.To add a message from the Advanced Publisher​Here’s how you can Access the Advanced Publisher.Ove

Create a Message using Advanced Publisher

Create Message using Advanced Publisher

Create a Message with Advanced Publisher

Knowledge Base Article

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Getting started with publishing

SH
Create a post using the Quick Publisher

Leverage your social account in the best possible way using Sprinklr's social publishing tool which provides you with key publishing functionalities to enhance the content you publish. In this article, we will go through the key features of Quick Publisher.​Steps to create a post using the Quick Pub

Create a post

Create a post using the Quick Publisher

Create a post in Quick Publisher

Knowledge Base Article

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Getting started with publishing

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Publisher Console

Sprinklr’s Publisher Console consolidates all the tools required for Social Publishing within one single window. It is designed to improve the productivity of Social Media Managers by bringing all the actionable items upfront, and by giving access to commonly used modules like DAM, Engagement Dashbo

Publisher Console

Knowledge Base Article

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Getting started with publishing

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Preferred Audience and Audience Restrictions

This article describes the details and differences between Preferred Audience and Audience Restrictions in the Sprinklr platform. You may know these terms as Targeting and Gating, respectively. In this article, Preferred Audience refers to the Facebook-specific method for targeting users you wish to

Audience Manager

Audience Creation

Knowledge Base Article

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Getting started with publishing

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New Third Pane for Outbound Messages

The Message Third Pane provides a snapshot overview of the message and allows you to perform Quick Actions on it. Actions available may vary depending on the type and status of the message. You can access the Message Third Pane from the message view in the Production Dashboards, message cards in the

New Third Pane for Photos of Gallery

New Third Pane for Photos

Third Pane for Photos of Gallery

Knowledge Base Article

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Getting started with publishing

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Upload media while publishing

Images and videos can make your content more appealing to viewers, enhancing the reach and impact of your social content. You can access the media uploader from the Quick publisher, Care Console, and Agent Console to add photos and videos to the content that you publish. In this article we will cove

Upload media and publish

Upload media during publishing

Upload media while publishing

Knowledge Base Article

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Getting started with publishing

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Social Planning & Publishing Persona App

Perform end-to-end planning and publishing of posts from one place by using the Social Planning & Publishing persona app. Also leverage the persona app overview page to get a top-level summary of how your posts are doing. In this article, we detail out the core capabilities of the Social Plannin

Social Planning & Publishing

persona app

Social Persona App

Social Planning & Publishing Persona App

Knowledge Base Article

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Getting started with publishing

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Change or Edit Thumbnails in a Video Post

Sprinklr allows you to select a custom thumbnail while posting videos on social media channels using Digital Asset Management and Publisher. Use this capability to customize posts that contain videos. In this article, we will cover the steps to add thumbnails to videos while publishing.Change or Edi

Knowledge Base Article

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Getting started with publishing

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Change the Thumbnail Image of a Link

Sprinklr allows you to change the thumbnail image of the URL before you publish the link to LinkedIn or Facebook. This article will guide you on how you can change the thumbnail of the link to best describe your URL content visually, within the Quick Publisher. StepsAfter you have added links to  th

Knowledge Base Article

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Getting started with publishing

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Sprinklr Social Glossary

Channels

Digital Asset Manager

Publishing

Editorial Calendar

Getting started with publishing

Automation in publishing

Approval workflows

Leverage AI in publishing

Advanced capabilities

Know More

Web Analytics

Engagement

Governance

Rule Engine

Reporting

Link in Bio

Distributed

Display

User Generated Content

Advocacy